Services Provided

Travel with Alicia Nichol provides travel-related consultation, planning assistance, research, coordination, recommendations, itinerary preparation, and concierge-style support.

Travel With Alicia Nichol acts solely as an independent travel advisor and intermediary between clients and third-party travel suppliers, including but not limited to:

• airlines

• hotels

• resorts

• cruise lines

• tour operators

• transportation providers

• event providers

• travel insurance companies

Travel with Alicia Nichol does not own, operate, manage, or control third-party suppliers and is not responsible for their actions, policies, errors, delays, cancellations, service failures, pricing changes, or operational decisions.

Consultation Policies

Consultation sessions are intended to provide personalized travel guidance, planning recommendations, and service discussions.

Consultations include a 10-minute grace period.

Extended consultation time beyond the scheduled session may result in additional consultation fees at the discretion of Travel with Alicia Nichol.

Missed consultations or no-show appointments may result in a non-refundable missed appointment fee.

Rescheduling requests should be submitted at least 24 hours in advance whenever possible.

Consultation fees compensate for reserved time, expertise, research preparation, scheduling, and professional planning support.

Planning & Service Fees

Travel with Alicia Nichol may charge planning or service fees for custom travel assistance requiring additional time, research, coordination, itinerary preparation, concierge support, or specialized planning services.

Examples may include:

• custom itinerary planning

• multi-city coordination

• international travel assistance

• luxury travel planning

• destination research

• group travel coordination

• concierge services

• rush planning requests

• organizational assistance

Standard travel bookings may not require additional planning fees.

Service fees apply primarily to travelers requesting advanced planning, customized support, research-intensive assistance, or concierge-level coordination.

All applicable fees, invoices, quotes, or service charges will be discussed before work begins.

Service fees may occasionally be adjusted, reduced, waived, or customized at the discretion of Travel with Alicia Nichol.

Payment Policies

Invoices must be paid in full before planning, research, coordination, recommendations, itinerary development, or concierge services begin unless otherwise agreed in writing.

Payments submitted toward consultations, planning services, research, or customized work compensate for professional time, expertise, coordination, and labor already allocated to the client request.

Failure to complete travel bookings does not automatically qualify a client for refunds on completed consultation or planning services.

Accepted payment methods may include credit cards, debit cards, electronic payment platforms, invoices, or other approved payment methods.

Travel With Alicia Nichol reserves the right to refuse, pause, or discontinue services for unpaid balances, declined payments, suspected fraud, abusive conduct, or policy violations.

Refunds, Chargebacks & Payment Disputes

Due to the personalized and time-intensive nature of consultations, planning services, research, coordination, and custom travel assistance, service fees are generally non-refundable once work has begun.

Clients acknowledge that planning services may involve:

• research time

• itinerary preparation

• supplier coordination

• scheduling

• consultation time

• administrative work

• customized recommendations

These services constitute completed professional labor even if travel plans later change, are canceled, or are not ultimately booked.

By submitting payment, clients agree not to initiate fraudulent or improper chargebacks for legitimately provided services, consultations, planning work, research, digital deliverables, coordination efforts, or completed advisory services.

In the event of a chargeback or payment dispute, Travel with Alicia Nichol reserves the right to provide:

• invoices

• service records

• consultation records

• communication history

• itineraries

• planning documents

• supplier communications

• timestamps

• proof of completed work

to financial institutions, payment processors, dispute investigators, legal representatives, or relevant authorities as evidence supporting the validity of charges.

Clients agree that initiating a chargeback does not automatically cancel outstanding balances or invalidate agreed-upon service terms.

Fraudulent chargebacks or intentionally false disputes may result in:

• termination of services

• denial of future services

• collections efforts where legally permitted

• legal action where appropriate

Third-Party Supplier Policies & Liability

All travel bookings remain subject to the individual terms, conditions, restrictions, cancellation policies, refund policies, operational procedures, and supplier rules of the applicable third-party travel provider.

Clients are responsible for reviewing supplier policies before confirming bookings.

Travel With Alicia Nichol is not responsible for:

• supplier cancellations

• weather disruptions

• schedule changes

• overbookings

• strikes

• travel restrictions

• border closures

• natural disasters

• supplier insolvency

• service interruptions

• acts of terrorism

• pandemics

• transportation delays

• lost baggage

• personal injury

• denied boarding

• government actions

• pricing fluctuations

• force majeure events

• or circumstances beyond reasonable control

Any refunds, credits, compensation, or reimbursements related to travel bookings remain subject to supplier approval and supplier policies.

Travel With Alicia Nichol cannot guarantee supplier availability, pricing accuracy, travel outcomes, or uninterrupted travel experiences.

Client Responsibilities

Clients are responsible for:

• providing accurate legal names and travel information

• reviewing all confirmations and documents carefully

• verifying passport validity and travel documentation

• obtaining visas or required travel authorizations

• understanding destination entry requirements

• reviewing travel insurance options

• complying with supplier policies and government regulations

Clients must promptly report any errors or discrepancies upon receiving travel confirmations or itineraries.

Failure to review documents does not transfer responsibility to Travel with Alicia Nichol.

Client Responsibilities

Clients are responsible for:

• providing accurate legal names and travel information

• reviewing all confirmations and documents carefully

• verifying passport validity and travel documentation

• obtaining visas or required travel authorizations

• understanding destination entry requirements

• reviewing travel insurance options

• complying with supplier policies and government regulations

Clients must promptly report any errors or discrepancies upon receiving travel confirmations or itineraries.

Failure to review documents does not transfer responsibility to Travel with Alicia Nichol.

 Product Purchases

Payment for products is due in full at checkout.

Product purchases are generally non-refundable unless otherwise stated.

Exchanges for damaged or defective items may be considered within 7 days of delivery, subject to availability and review.

Shipping and delivery timelines may vary depending on carrier operations, destination, customs processing, or external delays.

Travel With Alicia Nichol is not responsible for shipping delays, carrier disruptions, lost packages caused by incorrect addresses, or circumstances beyond reasonable control.

Promotional gifts or offers remain subject to availability and may be modified or discontinued at any time.

Privacy Policy

Travel With Alicia Nichol respects client privacy and is committed to protecting personal information.

Information collected may include:

• contact information

• travel details

• passport or identification information

• travel preferences

• payment information

• communication records

Information is used solely for:

• coordinating travel arrangements

• communicating updates

• processing bookings

• providing planning services

• improving client experiences

Client information may be shared only with trusted travel suppliers, payment processors, or service providers necessary to fulfill requested services.

Travel With Alicia Nichol does not sell personal information.

While reasonable security measures are maintained, no electronic transmission or storage method can be guaranteed fully secure.

By using services provided by Travel With Alicia Nichol, clients consent to the collection and use of information as outlined in this policy.

Communication

Clients may contact Travel with Alicia Nichol regarding services, invoices, consultations, planning requests, or support questions.

Phone/Text: 947-777-8010

Email: travelwithalicianichol@gmail.com

Response times may vary depending on travel schedules, business hours, supplier response times, and active client volume.

Policy Acceptance

By submitting payments, booking consultations, purchasing products, requesting planning services, or continuing to use services provided by Travel with Alicia Nichol, clients acknowledge that they have read, understood, and agreed to these Policies & Client Information terms.

Brand Promise

Every journey is thoughtfully curated with intention, professionalism, care, and attention to detail.